COVID 19 and the Ticket Office
The Ticket Office can be contacted by text @ 385-725-5154 or by email at email@example.com. We have limited phone contacts @ 801-422-2981. If we are unable to answer please email or text your questions along with your full name and customer number if you know it. We anticipate answering our phones between 10:00 and 3:00 on weekdays.
The Big Ten’s decision to only play conference games this season has created a void in the 2020 BYU football home schedule, with Michigan State unable to travel to Provo on Sept. 12. As we all continue to navigate the uncertainties of the COVID-19 pandemic, please know BYU Athletics is actively working with other universities and its stakeholders to provide the best possible schedule for the 2020 football season.
If the football season is canceled, season ticket holders will be offered three options: credit to 2021 season, full/partial donation to BYU Athletics, or a full refund. If the football season is shortened, season ticket holders will be offered a pro-rated refund. All other events will be announced and offered for sale for the Fall season as soon as we are confident of their occurance.
For further information on BYU and the COVID-19 click here.